The vocabulary growth-with-AI still lacks
Growth teams inherited the funnel's language. But AI doesn't run in funnels, it runs in compounding loops. How to describe what we're building.
Returning to growth after six years in corporate strategy. Divergent thinking and AI fluency. Looking first at financial services, where margins still pay for curiosity.
Consulting gave me rigor. Startups taught me to navigate uncertainty. Large corporations taught me translation. AI gives me the speed to finally operate at the pace of someone who thinks in trees.
Some are field notes. Others are reactions to what I'm reading. In all of them, I try to articulate my own thinking.
Growth teams inherited the funnel's language. But AI doesn't run in funnels, it runs in compounding loops. How to describe what we're building.
Distribution, proprietary data, and regulatory leverage. A counterintuitive read on the current state of financial services competition.
What changes when the first customer touch is agent-mediated. Ethical limits, real gains, and the most common mistake.
How to read the Reclame Aqui base with LLMs and surface product opportunities the CS team has stopped trying to explain.
Most of the friction we blame on legal is, in fact, missing design. A framework for getting AI out of regulatory limbo.
CAC and LTV survive. Almost everything else needs rewriting. An honest inventory of what makes it through.
Analyses, prototypes, and tools I'm building, with initial focus on the Brazilian financial sector.
A cross-reference between complaints filed with the Brazilian Central Bank and Reclame Aqui to map where banking customer experience drifts from regulatory standards, and where the next competitive opening lives.
Pipeline built with Python, LLMs for semantic classification, and interactive dashboards. The output is a novel read on the market, refreshable each quarter.
Propensity model and retention narrative for a personal credit book.
Agent-assisted KYC flow with 38% drop in abandonment in tests.
Open to conversations about Growth, AI, Data, Strategy and Execution.